Overview & Brief
MAS Traders, Kolkata is one of the leading hub since 1975 for wholesale of fruits and export import facilities around the world. Now we are thriving to retail via online ecommerce as we have our products ready to serve all customers. We believe in helping brands create through strategy, export imports, technology outsourcing in one community and integrated experiences on web, mobile, and in the world. And you're here, friends, because you also believe.
We recognise that the customers experience must be one of ‘Flawless Customer Service’ which includes: Reliability, in all we do A professional, friendly and helpful attitude. Prompt and effective communication. Superior products and services. Products and services that comply fully with relevant statutory and regulatory requirements. Timely delivery and execution of services. Easily accessible and effective support.
Our Quality Objectives
- On Time Delivery
- Customer Satisfaction
- Improve Freight quote to order conversion rate
- Cost of Internal Quality
- To support these customer focused objectives, an environment of continual improvement must be established and maintained in all relevant business processes.
We recognise that the customers experience must be one of ‘Flawless Customer Service’ which includes: Reliability, in all we do A professional, friendly and helpful attitude. Prompt and effective communication. Superior products and services. Products and services that comply fully with relevant statutory and regulatory requirements. Timely delivery and execution of services. Easily accessible and effective support.
Our Quality Objectives
- On Time Delivery
- Customer Satisfaction
- Improve Freight quote to order conversion rate
- Cost of Internal Quality
- To support these customer focused objectives, an environment of continual improvement must be established and maintained in all relevant business processes.
Our Vision
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Our Mission
MAS Traders is a leading exporter importer & wholeseller of custom built export packaging solutions and an international import and export freight services provider. Our mission is to provide a superior quality, cost effective end to end export and import service, through strong customer focus, continuous improvement, reliability and trust – consistently exceeding our customers’ expectations.